Residents

Resources & Benefits for Our Residents

We're upgrading your resident experience by modernizing the systems behind the scenes so we can offer you a more seamless, connected way to manage your home. Most notably, you'll be getting a new resident portal for payments, service requests, and communication with our team. This upgrade is a big step forward, and we want to give you a heads-up on what's changing and when.

How to Make Payments

What's new: The week of August 17, you'll get an invite to set up your new resident portal. Once you're in, all payments and service requests will be made here.


Before then — August 11–16, a short transition window:

  • Your current portal and Zego payments will be unavailable by the end of August 10. Payments during this window can be made by check or money order in the leasing office.
  • Our team will also be completing training on the new system, so office hours may be intermittently limited — maintenance response won't be affected.
Two parents in a living room on a couch with two children on their laps
Two parents in a living room on a couch with two children on their laps

How to Submit a Service Request

If you need to submit a service request during this time, please email the front office directly. Our maintenance team remains fully available, and emergency maintenance will continue to operate as usual.


We appreciate your patience as we make this upgrade, and we're looking forward to offering you a better resident experience. If you have any questions in the meantime, please don't hesitate to reach out.

Plumber in a blue uniform inspecting pipes under a kitchen sink, holding a tablet. Yellow hard hat nearby.
Plumber in a blue uniform inspecting pipes under a kitchen sink, holding a tablet. Yellow hard hat nearby.